JITI Urban Transportation Seminar:
Increasing Public Transit Ridership
Date & Time Wednesday, 6 February 2013, 15:00`18:00
Venue The St. Regis Hotel, Washington, D.C.
Participants 107

Urban transportation systems, such as heavy rail, light rail, and buses, play an important role in the movement of people to and from work, shopping, and leisure. While the widespread use of transit in Japan is well known; in the United States, dependence on private cars is generally the norm. On the other hand, subsequent to the economic downturn of 2008 and increased gasoline prices, Americans have come to rely on transit more than ever.

However, in Japan, ridership faces a decrease in potential demand from an aging population having fewer children. Meanwhile, in the United States, some might say that it is uncertain whether the current ridership trend will continue if fuel prices decrease. Therefore, when it comes to the future of public transit, it is essential that transit agencies and operators make more efforts to attract riders.

Considering these factors, in this seminar, five distinguished speakers introduced best practices for improving customer satisfaction in the U.S. and Japan. During the panel discussion, the moderator and panelists discussed such points as how urban transportation systems can secure ridership at current levels and how they can attract more riders so that urban transportation systems can develop sustainably.

Opening Remarks Makoto Washizu
President, Japan International Transport Institute, USA
Keynote speeches Arthur L. Guzzetti
Vice President-Policy, American Public Transportation Association (APTA)
Shyam Kannan
Managing Director of Planning, Washington Metropolitan Area Transit Authority (WMATA)
Tom Biesiadny
Director, Fairfax County Department of Transportation
Toshikazu Saito
Senior Managing Director, Tokyo Metro Co., Ltd.
Fumiaki Shiroishi
Executive Officer & Deputy Senior Executive General Manager of Railway Business Unit, Tokyu Corporation
Panel Discussion & Q&A Session Keynote Speakers
Joshua Schank (Moderator)
President & CEO, Eno Center for Transportatio

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